Residents' Organisations

If you live on a shared ownership development which was built by Plumlife there may be an active residents organisation in place which gives the membership an opportunity to express its views on the services being provided by Plumlife.

Plumlife will recognise residents associations which represent enough people. Recognised associations have the same legal rights as the individuals they represent and some additional ones. If there isn't a group in existence already there may be an opportunity for you to become involved in creating one. Please contact the staff at Plumlife for further information in this respect.

We aim to improve consultation with all our residents by:

• printing documents in plain English wherever possible
• offering versions in other languages
• producing regular newsletters each year
• giving all our residents a handbook
• producing an annual report that outlines performance across MMHG
• holding meetings with our residents associations on a regular basis