Social Tenant Access to Information Requirements (STAIRs) gives social housing tenants easier access to information about how their homes and services are managed. The framework is designed to help customers understand how landlords operate, how decisions are made and how services are performing.
As part of Great Places Housing Group, Plumlife’s STAIRs information is available through the Great Places website, where you’ll find policies, performance information and other documents published under the STAIRs requirements.
