Residential Property Management

We pride ourselves on our professional, friendly and expert approach.   All our Property Managers are Institute of Residential Property Management qualified and are supported by specialists in financial management and compliance.

We can provide a dedicated property manager to take care of any day to day management enquiries at your building or estate quickly and efficiently.

Residents can also access a range of services 24/7 via our award-winning online portal. Our commitment to innovation means we are continually developing our IT systems to be as responsive as possible to customers’ needs.

We understand the importance of robust property management in maintaining the value and reputation of your building, and ensuring your residents are happy.

When we manage your block for you, we take care of everything, including

• Expert, practical advice to inform effective management and achieve cost savings
• Recruitment and management of any on-site staff
• Seamless mobilisation of contracts for new blocks
• Contractor management
• Service charge setting
• Income and expenditure management
• Design consultancy services for new developments

Plumlife are experts in block management, currently managing a wide-ranging portfolio of high-profile buildings in the North West.

We want to create well-run, welcoming communities, offering good-quality homes for all.

As part of this aim, we run a planned maintenance and renewal programme across all the developments we manage; ensuring that all homes and buildings are kept in the best condition.

Customer safety and wellbeing is of paramount importance to us – and a key commitment.

We use independent health and safety consultants to undertake extensive fire risk and build assessments and adhere to strict compliance regulations to make sure that all of the buildings and estates that we manage are safe.

We provide high quality financial management and comprehensive reporting services which can be tailored to your individual needs.

As part of this we offer help with annual budgets, reserve fund reconciliations and cash balances.  We will also draft and audit annual accounts making sure accruals and prepayments are included – providing you with ultimate peace of mind.

Efficiency is very important to us.  We draw on our extensive property design and specification experience (new buildings and refurbishment projects) to support our clients at pre-planning stage – helping to ensure that specification and design choices for communal areas balance desirability and durability, and that ongoing maintenance costs are minimised.

Our expertise also means we can support with key considerations about how residents will use the building and its services – including:

• Refuse collection and waste management strategy
• Post and delivery management
• Landscaping specification and design
• Resident and visitor parking
• Component choices to minimise repair liabilities

Insurance is a property essential and we can offer competitive rates for all of our properties.

Being part of a large organisation means we can use our purchasing power to secure the best prices so please do speak to us about how we might help you.

We help many RMC directors and boards to deliver efficient, responsive services to leaseholders and ensure all legal responsibilities such as Health and safety compliance and Companies House regulations are met.

Our expertise in leasehold and property management means we are well-placed to support boards make key decisions about how best to manage a building, and we are skilled at financial planning and minimising unnecessary costs – ensuring your RMC’s finances remain healthy.

Areas that we can support you with include:

• Health and safety compliance and fire risk assessment
• Preparation of service charge estimates
• Contractor Management
• Major works and consultation process
• Service charge and ground rent collection
• Company Secretary duties

We have a demonstrated track record of Build to Rent and PRS delivery and provide our clients with an end to end service, ensuring a seamless customer journey.

We can provide early insight into your target market, using robust data and our experience of tenant trends to underpin design and specification choices, and can work with you to create bespoke, effective marketing campaigns.

Our Lettings team are ARLA qualified, highly professional and are experienced in maximising rental revenue for your building through a well-planned and executed lettings strategy.

We understand that delivering an effective, proactive residential management service is key to maintaining the value and reputation of your asset.  From practical completion a dedicated property manager will ensure effective mobilisation of all facilities and maintenance contracts and provide a personal, welcoming approach to your residents.

Our service for Build to Rent and PRS developments includes:

• Consultancy services for design, specification and resident use
• Branding and marketing
• Lettings
• Resident communications strategy, including social media, face to face events, newsletters etc
• Residential property management

As an organisation we are committed to open and transparent working.

Our property management team will always agree a tailored pricing structure with you; clearly identifying what is included in the basic management fee and making it clear if and when additional fees might be charged.