Block and Estate Management

We can provide a dedicated property manager to take care of any day-to-day management enquiries. It means we can deal with any issues that do arise quickly and efficiently.

Further peace of mind is provided by our out of hours emergency service, designed to offer support whenever it is needed.

We want to create well-run, welcoming communities, offering good-quality homes for all. As part of this aim, we run a planned maintenance and renewal programme across all of the developments we manage; ensuring all of our homes are kept in the best condition.

Insurance is a property essential and we can offer competitive rates for all of our properties.

Being part of a large organisation means we can use our purchasing power to secure the best prices so please do speak to us about how we might help you.

Customer safety and wellbeing is of paramount importance to us - and a key commitment.

We use independent health and safety consultants to undertake extensive fire risk and build risk assessments and adhere to strict compliance regulations to make sure all of our customers and their homes are safe.

We provide high quality financial management and comprehensive reporting services which can be tailored to your individual needs.

As part of this we offer help with annual budgets, reserve fund reconciliations and cash balances. We will also draft and audit annual accounts making sure accruals and prepayments are included — providing you with ultimate peace of mind.

Efficiency is very important to us. We always draw on our extensive property design and specification experience (new buildings and refurbishment projects) to keep projects on track and minimise on-going maintenance costs.

As an organisation we are committed to open and transparent working. Our property management teams will always agree a pricing structure with you; identifying what is included in the basic management fee and making it clear if and when additional fees might be charged.